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Warranty and Service Policy

Product Warranty

BRADATECH Corp. warrants that hardware products sold to our customers will be free from defects in materials and workmanship under normal use and service for a period of six (6) months from the date of shipment.  BRADATECH's obligations under this warranty shall not arise until the defective material is shipped freight prepaid to BRADATECH.  The only responsibility of BRADATECH under this warranty is to repair or replace, at its discretion and on a free of charge basis, the defective material.

This warranty does not extend to products that have been repaired or altered by persons other than BRADATECH employees, or products that have been subjected to misuse, neglect, improper installation, or accident.

BRADATECH shall have no liability for incidental or consequential damages of any kind arising out of the sale, installation, or use of its products.

Service Policy

1. All products returned to BRADATECH for service, regardless of warranty status, must be on a freight-prepaid basis.

2. BRADATECH will repair or replace any defective product within five (5) days of its receipt.

3. For in-warranty repairs, BRADATECH will return repaired items to the buyer freight prepaid.  Out of warranty repairs will be returned with freight prepaid and added to the service invoice.

Feel free to contact us at the email address or telephone number below if you have additional questions.

Contact Information

Contact us if you require any additional information, to place an order or technical support.

  Telephone (8am-5pm, Mon.-Fri.)
613-841-2295

  After hours Dial
613-841-2295 (leave Voice Mail with our Switchboard)

  Electronic mail
General Information: info@bradatech.com
Sales Department: sales@bradatech.com

 

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